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Billing & Payment Policy

Last Updated: January 2025

Payment Methods

At The Local Spirit, we accept the following payment methods:

  • Major credit cards (Visa, MasterCard, American Express, Discover)
  • Debit cards
  • PayPal (where available)
  • Other payment methods as indicated during checkout

Payment Processing

All payments are processed securely through our payment gateway providers. We do not store your complete credit card information on our servers. Your payment information is encrypted and transmitted securely using industry-standard SSL technology.

Billing Information

When placing an order, you will be required to provide:

  • Billing address (must match the address on file with your payment method)
  • Shipping address (may differ from billing address)
  • Valid payment information
  • Contact information (email and phone number)

Payment Authorization

By placing an order, you authorize us to charge your payment method for the total amount of your order, including applicable taxes and shipping fees. Payment is processed at the time your order is placed.

Order Confirmation

After your payment is successfully processed, you will receive an order confirmation email with your order details and receipt. Please keep this confirmation for your records.

Failed Payments

If your payment fails, we will notify you via email. Common reasons for payment failure include:

  • Insufficient funds
  • Incorrect billing information
  • Expired credit card
  • Bank security restrictions

If your payment fails, your order will not be processed. Please update your payment information and try again.

Pricing and Currency

All prices are displayed in U.S. Dollars (USD) unless otherwise stated. Prices are subject to change without notice, but we will honor the price at the time your order is placed.

Taxes

Applicable sales tax will be calculated and added to your order total based on your shipping address and local tax regulations. Tax rates vary by state and locality.

Refunds and Chargebacks

Refunds are processed according to our Return Policy. If you believe there is an error in your billing, please contact us immediately at info@thelocalspirit.com or call +1 (940) 603-4875.

We reserve the right to dispute chargebacks that are not valid. Please contact us before initiating a chargeback so we can resolve any issues.

Security

We take the security of your payment information seriously. Our website uses SSL encryption to protect your data during transmission. We comply with PCI DSS standards for handling payment card information.

Recurring Payments

Currently, we do not offer subscription or recurring payment services. All purchases are one-time transactions.

Payment Disputes

If you have questions or concerns about a charge on your account, please contact us within 30 days of the transaction date. We will investigate and respond to your inquiry promptly.

Contact Us

For questions about billing or payment, please contact us: